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About Us

Who We Are

Since our founding in 1983, Information Station Specialists has become the best known source of information radio systems in the United States. In June 2017, we acquired the inventory and trade names Talking House and iA.M.Radio and are committed to providing high quality and excellent customer service for this product line. Our contact is on every webpage.
General Warranty

Information Station Specialists warrants Talking House/i A.M.Radio products against defects in workmanship for 90 days from the date the products are ordered. Defective components may be returned prepaid to Information Station Specialists for repair or replacement at no charge during that 90-day period. Damage that occurs after delivery, such as from lightning or other physical, electrical/digital sources, including improper use or abuse, is not covered by this warranty. The warranty is void should the configuration of components, hardware or software, including the total system be modified (or modified with respect to the operating environment) subsequent to delivery.

This is the full and complete warranty for products and services. Information Station Specialists assumes no obligation of liability for additions or modifications to this warranty unless made in writing and signed by an officer of the company. Information Station Specialists supplies this warranty in lieu of all other warranties expressed or implied, including warranties of fitness of the products for a particular purpose. In no event shall Information Station Specialists be liable for incidental or consequential damage to the full extent that might be disclaimed by law.
Disclaimer

Information Station Specialists disclaims liability for any damage or injuries that result from the following:

• Not using the device as it is intended as described in the operation manual.
• Installation of non-original spare parts.
• Unauthorized modification or additions without written approval by Information Station Specialists.
• Use of unauthorized equipment.
90-Day Return / Replacement Policy

Your satisfaction is very important to us. Within the initial General Warranty period (90 days from order date), you may return to us (in original condition with original packaging) any Talking House or i A.M.Radio product for a full refund, minus freight and handling.

Please contact us to obtain a Return Merchandise Authorization (RMA) number. We will not accept any service requests/returns without a RMA number printed on the box. Return should be sent to:

Information Station Specialists
Returns Department - RMA # ______
3368 88th Ave
Zeeland, MI USA 49464-0051
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          PO Box 51, Zeeland, Michigan 49464-0051 USA
         Office (616) 772-2300 / Fax 2966  •  Email Form